As the Federal Communications Commission's (FCC) May 15th voluntary text-to-9-1-1 deadline approaches 14 states have already deployed a live text-to-9-1-1 service in at least one county with many more planning to offer the capability soon. Last week shared an article highlighting the concerns of the public safety community. This Radio Resource online exclusive highlights The National SMS Text Service Coordination Group's recently released Information and Planning Guide aims to help the public safety community understand this new capability